Cancellation and Refund Policy

Cancellation

Customers may cancel their transaction at any point during the order process. However, if they cancel their order after payment, and the merchandise is not yet dispatched, Philippine Wacoal Corp. can refund the transaction but the customer will be charged a P40 cancellation fee.

Refund

Philippine Wacoal Corp. would only allow refunds for merchandise which are defective. This would be subject for further investigation.

Should you wish for a refund, kindly send an email to web.order@wacoal.ph or you may call (632) 88925706 and look for Phoebi Dagala.