Exchange Policy

Returns are not allowed but we will accommodate exchanges provided that:

  • The merchandise to be exchanged is a brassiere or a girdle (except panty girdles).
  • The paper tags are still intact.
  • The merchandise is damaged.
  • Wrong fitting or wrong size.

Panties and panty girdles are not allowed for exchange due to hygienic reasons.

If customers opt to exchange the items, she will have to mail the merchandise to Philippine Wacoal Corp. (3F 6788 Ayala Ave. Oledan Square, Makati City 1200). Shipping costs will be shouldered by the customer.

Attention to:

Phoebi Dagala
Phil. Wacoal Corp
3F 6788 Ayala Ave
Makati City, 1226

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