2 Hook extender
Hand-wash separately from clothes in lukewarm or cold water with a neutral detergent.
Do not apply detergent directly onto the fabrics as it may cause discolouration. Dissolve detergent in water first and use the solution to wash.
Do not use hot water or bleach as they may discolour fabrics.
Wash dark coloured items separately from light coloured ones.
All brassieres, padded brassieres and girdles with wire or bone support should be hand-washed. Machine-washing may damage the shape of garment.
Avoid scrubbing as it may damage the fabric or delicate details. A soft toothbrush may be used to gently clean straps and underwire sections but not the cups.
Items without padding, wire or bone support can be machine-washed. Use a lingery laundry bag to prevent fabric damage from other clothes.
All items with hooks or zips should be fastened before washing. Do not spin-dry.
Cancellation and Refund Policy
Customers may cancel their transaction at any point during the order process. However, if they cancel their order after payment, and the merchandise is not yet dispatched, Philippine Wacoal Corp. can refund the transaction but the customer will be charged a P40 cancellation fee.
Philippine Wacoal Corp. would only allow refunds for merchandise which are defective. This would be subject for further investigation. Should you wish for a refund, kindly send an email to email@example.com or you may call (632) 88925706 and look for Phoebi Dagala.
Orders are usually dispatched the next working day from receipt of payment.
Shipping rate depends on the destination and quantity of items purchased. Please refer to the following for the rates:
Rates are computed in increments of 0.4kg. So if the customer’s total items weigh 0.41-0.79kg, he/she will be charged double the shipping fee. If 0.8-1.19 kg, triple the rate, and so on.
Ave. weight of bra: 0.1kg
Ave. weight of panty: .05kg
In light with the recent developments surrounding the COVID-19 Pandemic, where the current Community Quarantine limits the movement of cargos, our courier's (JRS Business) shipping fee has changed. Please see below new rates.
METRO MANILA: Php 110 (Delivery Fee)
Php 115 (COD Fee)
- Kalookan City
- Las Piñas
- Makati City
- Malabon City
- Mandaluyong City
- Quezon City
- San Juan
PROVINCIAL AREAS: Php 175 - 185 (Delivery Fee)
Php 180 - 190 (COD Fee)
- Rates for provincial areas depends on the delivery address of the customer.
*NOTE: Provincial areas may took a while to deliver due to the restrictions and limitations of the cargo movements. Which is why we only accepts Metro Manila orders for now. However, for customers who are willing to wait we can process the order/s and dispatch the item/s.